Scope of Services
We design and develop websites, mobile apps, AI tools, POS & inventory systems, and related support services.
Engagement & Quotes
Work begins after a written quote / invoice is approved and the initial payment is received.
1. Acceptance of Terms
By accessing our website or purchasing any service, you agree to these Terms. If you do not agree, please discontinue use.
2. Proposals, Payments & Milestones
- All pricing excludes domain/hosting unless explicitly included.
- Common schedule: 50% to start, balance on approval/prior to go-live.
- Change requests beyond scope are billed at our standard hourly/day rates.
3. Client Responsibilities
- Provide timely content, approvals, and test feedback.
- Ensure all provided assets (text, images, logos) are licensed for use.
- App store / third-party account access may be required for deployment.
4. Intellectual Property
- Upon full payment, you receive a license to use the delivered work for your business.
- We retain rights to our underlying libraries, frameworks, and design systems.
5. Warranties & Support
- 30-day standard bug-fix window after launch (fair-use; excludes new features).
- Ongoing maintenance and SLA are available as separate packages.
6. Limits of Liability
To the maximum extent permitted by law, VTN Multi Services is not liable for indirect, incidental, or consequential damages, loss of data, or loss of revenue.
7. Termination
Either party may terminate for material breach after written notice. Fees for work completed and non-refundable third-party costs remain payable.
8. Dispute Resolution
Any dispute shall be first addressed amicably; failing which, jurisdiction will be the courts of Sri Lanka.